Every plan is anonymous-first and includes the full SDK suite (Flutter, .NET, Web). One metered unit: completed survey responses. No seat taxes on the free tier.
Validate your idea — no credit card needed.
Your first production survey, live in minutes.
Save ~20% billed annually
Scale feedback across your whole product team.
Save ~20% billed annually · per submission, not per seat
Unlimited scale with enterprise controls.
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Limits | ||||
| Submissions / month | 250 | 2 000 | 10 000 | Unlimited |
| Projects | 1 | Unlimited | Unlimited | Unlimited |
| Admin seats | 1 | 3 | 10 | Unlimited |
| Core | ||||
| All SDKs (Flutter, .NET, Web) | ✓ | ✓ | ✓ | ✓ |
| Anonymous by default | ✓ | ✓ | ✓ | ✓ |
| Custom branding & colors | ✓ | ✓ | ✓ | ✓ |
| Advanced targeting (version, locale, theme) | — | ✓ | ✓ | ✓ |
| Sample rate (% delivery cap) | ✓ | ✓ | ✓ | ✓ |
| Screenshot capture (opt-in) | ✓ | ✓ | ✓ | ✓ |
| Remove "Powered by" badge | — | ✓ | ✓ | ✓ |
| AI (bring your own OpenAI / Anthropic key — billed by the provider, not us) | ||||
| AI summary & sentiment per response | ✓ | ✓ | ✓ | ✓ |
| AI theme clustering across responses | ✓ | ✓ | ✓ | ✓ |
| Integrations & export | ||||
| CSV export | — | ✓ | ✓ | ✓ |
| Webhooks | — | — | ✓ | ✓ |
| Slack notifications | — | — | ✓ | ✓ |
| Jira integration | — | — | ✓ | ✓ |
| Enterprise | ||||
| SSO / SAML (Entra, Okta) | — | — | — | ✓ |
| Tamper-evident audit log | — | — | — | ✓ |
| Custom data retention & region | — | — | — | ✓ |
| Dedicated CSM + SLA | — | — | — | ✓ |
| Support | ||||
| Support channel | Community | Priority email | Dedicated | |
If yours isn't here, write info@insightdive.com.
A submission is one completed survey response from an end-user. Sessions that start but never submit don't count. We don't bill for impressions or partial completions.
New submissions are blocked once the monthly limit is reached — we return a soft error to the SDK so your app can handle it gracefully. You'll see a banner in the admin to upgrade. No silent overages.
Yes. Upgrades take effect immediately; downgrades take effect at the next billing cycle so you keep the limits you've been using.
Annual billing on Starter and Pro saves ~20% (paid yearly). Enterprise is annual by default and tailored to your usage.
The SDK never collects userId, email, or IP. The server logs the survey slug, the product version you stamp, and an opaque session id. That's it. We can't deanonymize a submission even if we tried.
Postgres in Montreal (Canada), behind Cloudflare. Enterprise customers can request a specific region. Backups are encrypted and retained per your plan.
A seat is one team member with access to the Insightdive dashboard — read or write. End-users who respond to surveys are never counted as seats. Only the people who log in to manage surveys and view results consume a seat.
No — Insightdive is bring-your-own-key (BYOK) for all AI features. You connect your own Anthropic or OpenAI key in Settings; the provider bills you directly at their published rates. There is no AI markup from Insightdive on any plan.
It depends on which model you pick and how much text you process — Insightdive adds no markup, you're billed directly by Anthropic or OpenAI at their published rates. Clustering, summaries, and sentiment run on short survey answers, not full transcripts, so usage stays modest even at volume. Check your chosen provider's pricing page for exact per-token rates.
You don't need identity to act on a pattern. AI theme clustering groups hundreds of free-text answers into named themes with counts and quotes, so you see what's broken and how often — without knowing who said it. If you need to go deeper on one answer, multi-turn AI branching can ask a follow-up question in the same session, before the respondent leaves.
No credit card required. No "talk to sales" gate. Free tier is real and stays.
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